Security Monitoring
Daily malware scans, vulnerability assessments, firewall rule management, and immediate patching of critical CVEs affecting your stack.
Development & Engineering
Fast, secure, and always up. Ongoing website support.
Keep your website fast, secure, and up-to-date with a dedicated maintenance retainer — handled entirely by our team.
99.9%Average uptime across managed sites
2hrCritical incident response SLA
24/7Uptime and security monitoring
40+Sites under active management
Proactive, Not Reactive
Your website maintained by the team that built it — or can.
Most website problems are preventable. An outdated plugin, an unchecked SSL renewal, a performance regression from a recent deploy — these issues surface quietly until they cause major downtime or a security breach. Our retainers catch them before they become problems.
We monitor, patch, test, and report on a regular cadence. Every month you receive a maintenance report showing what was updated, what was fixed, current performance metrics, and any recommendations for the next period.
What's Included
Comprehensive coverage across all retainer tiers.
Software Updates
CMS core, plugins, themes, and dependency updates tested in a staging environment before deployment to production.
Performance Tracking
Monthly Core Web Vitals reporting, load time benchmarks, and proactive optimisation recommendations from our engineering team.
Content Changes
Included monthly hours for text updates, image swaps, new page sections, and minor layout adjustments without raising a new project.
Uptime Monitoring
Automated monitoring every 60 seconds from multiple global nodes. Instant alerts and on-call response when downtime is detected.
Monthly Reports
Detailed monthly reports covering all activity, security events, performance trends, and upcoming maintenance recommendations.
Retainer Plans
Choose the level of maintenance cover you need.
Basic Maintenance
Monthly updates, uptime monitoring, and security scanning for straightforward brochure sites and blogs.
- Monthly update cycle
- Uptime monitoring
- 1 hr content changes / month
- Monthly report
Business Maintenance
Weekly updates, priority support, and more content change hours for active marketing sites.
- Weekly update cycle
- 24/7 monitoring + alerts
- 4 hrs content changes / month
- 4hr support response SLA
Enterprise Maintenance
Daily monitoring, 2hr SLA, dedicated account manager, and a significant development hours bank.
- Daily monitoring & patching
- 2hr critical incident SLA
- 8+ hrs dev changes / month
- Dedicated account manager
FAQs
Support & maintenance questions.
Yes. We onboard third-party sites regularly. We'll audit the codebase, document the architecture, and establish a maintenance baseline before beginning the retainer. There's typically a one-time onboarding fee depending on site complexity.
WordPress, Shopify, WooCommerce, Webflow, custom Node.js/PHP applications, and most modern CMS platforms. If you're on a legacy stack, we'll assess it and advise on the best path forward.
Business and Enterprise retainers include 24/7 monitoring with automated downtime alerts and on-call response for critical incidents. You'll receive immediate notification and a response within your contracted SLA window regardless of the hour.
Let's Get Your Site Covered
Stop worrying about what might break. We'll handle it.
Tell us about your site and traffic — we'll recommend the right maintenance tier and give you a fixed monthly retainer price.