Welcome Series
5–7 email onboarding sequence that introduces your brand, sets expectations, delivers value, and drives first purchase or conversion.
We build the flows and campaigns that turn subscribers into buyers and buyers into loyal repeat customers.
Own Your Audience
Social reach is rented. Search rankings fluctuate. Your email list is permanent, direct, and algorithm-proof. The brands that invest in email infrastructure — well-segmented lists, smart automations, and genuinely useful campaigns — consistently outperform those relying on paid channels alone.
We work across Klaviyo, Mailchimp, ActiveCampaign, and HubSpot. If you're starting from scratch, we set up the foundations. If you have an existing list, we audit, clean, and optimise what you've already built.
Core Automations
5–7 email onboarding sequence that introduces your brand, sets expectations, delivers value, and drives first purchase or conversion.
Multi-step cart recovery sequence with urgency triggers, social proof, and personalised product recommendations to recover lost revenue.
Delivery confirmation, usage guidance, review request, cross-sell, and replenishment reminders to maximise customer lifetime value.
Re-engagement sequences for lapsed customers or dormant subscribers with targeted incentives and list hygiene protocols.
Multi-touch nurture sequences mapped to your sales funnel stages, from awareness content to demo booking to trial conversion.
Monthly newsletter production, promotional campaign copywriting and design, A/B subject line testing, and segmented sends.
What's Included
On-brand email copy written by specialists who understand e-commerce, SaaS, and B2B conversion psychology.
Responsive HTML email templates designed in your brand system, tested across 40+ email clients including Gmail, Outlook, and Apple Mail.
Subscriber segmentation by behaviour, purchase history, engagement level, and lifecycle stage for surgically targeted sends.
Domain authentication (SPF, DKIM, DMARC), sender reputation monitoring, list hygiene, and bounce management to protect inbox placement.
FAQs
We work primarily on Klaviyo (for e-commerce), Mailchimp, ActiveCampaign, and HubSpot. If you're not yet on a platform, we'll recommend the right one based on your business model, list size, and budget.
All campaigns we produce are fully GDPR and CAN-SPAM compliant by default. We set up proper consent management, unsubscribe flows, and suppression lists. For businesses in the EU/UK, we also advise on list acquisition practices and data processing documentation requirements.
We'll run a re-engagement campaign and deliverability warm-up before any major sends to avoid triggering spam filters. List hygiene (removing bounces, complainers, and unengaged contacts) is essential before reactivating dormant lists — skipping this step can damage your sender reputation permanently.
Let's Build Your Email Engine
Tell us about your current email setup and business model — we'll show you the revenue you're leaving in your subscribers' inboxes.