Patient Portals
Secure patient portals for appointment management, test results, document sharing, billing, and secure messaging with clinical staff.
Patient portals, booking systems, and compliant digital marketing — built with strict data privacy, accessibility, and patient trust standards.
Digital Delivery Built for Healthcare
Healthcare brands can't cut corners on data handling, accessibility, or patient communications. We bring the domain knowledge to build digital systems that meet the compliance expectations of healthcare regulators and the trust expectations of patients.
From a private GP clinic's appointment booking website to a MedTech company's patient portal and telehealth platform — we understand the clinical context around what we're building and how that shapes every technical and design decision.
What We Build
Secure patient portals for appointment management, test results, document sharing, billing, and secure messaging with clinical staff.
Online appointment booking systems integrated with clinical scheduling software, automated reminders, and patient intake forms.
Trust-first websites for clinics, practices, and hospitals with clear service information, clinician profiles, and conversion-optimised booking journeys.
E-E-A-T-compliant healthcare content, local medical search optimisation, Google Business Profile for multi-location practices, and technical SEO.
Secure video consultation platforms, asynchronous messaging, and digital triage tools for remote care delivery.
Review generation, response management, and proactive reputation protection for medical practices where online reviews directly drive patient acquisition.
Compliance & Standards
All healthcare websites and platforms we build meet WCAG 2.1 AA accessibility standards by default. Compliance is audited and documented, not assumed.
Data architecture designed to minimise PHI exposure, with encryption at rest and in transit, access controls, and audit logging built in from the start.
UK GDPR and EU GDPR compliant data handling, consent management, data processing agreements, and privacy by default in all patient-facing systems.
Healthcare marketing content produced with CQC guidelines in mind — avoiding prohibited claims, maintaining clinical accuracy, and managing review responses appropriately.
FAQs
Yes. We've built integrations with Cliniko, Nookal, PracticeHub, and several NHS-adjacent systems. If your clinical software has an API, we can integrate patient-facing digital systems with it. We recommend identifying integration requirements early in the project as some clinical systems have restrictive APIs.
Yes — with the caveats the healthcare industry requires. Google's healthcare ad policies restrict certain medical terms and claims. Our healthcare SEO and PPC team operates within these restrictions, and our content writers understand the clinical accuracy requirements that healthcare marketing demands.
We use production data only where absolutely necessary, with explicit client consent and under a data processing agreement. Development and QA work is done on synthetic or anonymised data sets. All engineers working on healthcare projects sign NDAs and adhere to data handling protocols documented in our Information Security Policy.
Healthcare Digital Expertise
Free consultation with our healthcare digital lead. We'll assess your current digital presence and recommend the right approach for your organisation.