Privacy Policy

1. Who We Are

Limestack Works Pvt Ltd ("we", "our", "us") is an offshore digital transformation agency providing software engineering, web and mobile product development, and performance marketing services. Our website is limestackworks.com.

For any privacy-related enquiries, contact us at: privacy@limestackworks.com

2. Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, company name, submitted via our contact or enquiry forms.
• Usage data — pages visited, time on site, browser type, device type, and IP address, collected automatically via analytics tools.
• Communications — the content of emails or messages you send to us.
• Cookies — session and preference cookies to improve your experience. See Section 7 for details.

We do not collect sensitive personal data (health, financial, biometric, etc.) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to and processing your enquiries or quote requests.
• Delivering contracted services and communicating on active projects.
• Sending service updates, newsletters, or marketing communications (only where you have opted in or have a legitimate interest).
• Improving our website and services through anonymised analytics.
• Complying with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil a contract or respond to a pre-contractual request.
• Legitimate interests — analytics, fraud prevention, and improving our services.
• Consent — marketing emails and non-essential cookies, where you have explicitly opted in.
• Legal obligation — where we are required to process data by law.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — trusted third-party tools (e.g., email platforms, analytics providers) operating under data processing agreements.
• Professional advisers — legal, accounting, or compliance consultants under confidentiality obligations.
• Law enforcement — where required by applicable law or legal process.

All third-party processors are required to handle your data securely and only for specified purposes.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Enquiry / contact form data — up to 24 months from last contact.
• Client project data — up to 7 years for accounting and legal compliance.
• Analytics data — typically 26 months, in accordance with analytics platform defaults.

After retention periods expire, data is securely deleted or anonymised.

7. Cookies

We use cookies to improve functionality and understand how our website is used. Types of cookies we use:

• Essential cookies — required for the website to function. Cannot be disabled.
• Analytics cookies — anonymised tracking of visits and behaviour (e.g., Google Analytics). Opt-out available via browser settings.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data where no legal obligation requires its retention.
• Restriction — request we limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — where processing is based on consent, you may withdraw at any time.

To exercise any of these rights, contact us at privacy@limestackworks.com. We will respond within 30 days.

9. International Transfers

As an offshore agency, some personal data may be processed by team members or systems located outside your country. Where international transfers occur, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data in accordance with applicable law.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

For any privacy questions, data requests, or concerns: